Terms and conditions These conditions govern sales by Passion132 of model making items on the website www.passion132.com. These conditions apply to the exclusion of all other conditions.
ARTICLE 1 - PRICE The prices of our products are indicated in euros all taxes included, excluding shipping costs. In the event of an order to a country other than Belgium, you are the importer of the product (s) concerned. For all products shipped outside the European Union, prices will be calculated exclusive of tax on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the purview of Passion132. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders are payable in euros. The products will be invoiced on the basis of the rates in effect at the time of order entry. The products remain the property of Passion132 until full payment of the price.
ARTICLE 2 - ORDER Exclusively on the Internet. For organizational reasons, telephone orders are not possible. You have of course the possibility to call us if you encounter a difficulty during your order or if you have a question concerning a product. We are accessible on +32 71 57 38 52, Monday to Friday, 8 a.m. to 4 p.m.
Passion132 reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
A minimum order of € 15 incl. VAT is necessary to validate an order. The site is dedicated exclusively to B2C sales to the final recipient. We do not sell to professionals.
ARTICLE 3 - VALIDATION You declare that you have read and accepted these General Terms and Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these Conditions.
Unless proven otherwise, the data recorded on the Passion132 site (www.passion132.com) constitutes proof of all transactions made by Passion132 and its customers.
ARTICLE 4. AVAILABILITY Our product offers and prices are valid as long as they are visible on the site, while stocks last. In this context, indications on the availability of products are provided to you at the time of placing your order. The information on the site is provided for information only: simultaneous orders or stock errors are always possible.
In the event that a product is unavailable after placing your order, we will inform you by email or by post upon receipt of the information received by the suppliers. Your order will be automatically canceled and you will be immediately refunded if your bank account has been debited.
Beyond a period of 3 months, the balances paid by credit card and not honored are canceled, for reasons of expiry of the authorization to withdraw from the card.
ARTICLE 5 - DELIVERY The products are delivered to the delivery address you indicated during the ordering process. The items are sent via Belgian Post or Colissimo. We send by email the parcel number allowing you to follow it on the website of the post office.
When you order several products at the same time and one of them is out of stock (not indicated on the site), Passion132 reserves the right to split shipments. Participation in shipping costs will only be invoiced for one shipment. Only items shipped will be cashed
In the event of a shipment delay, an email will be sent to you. In this case, and as long as the product has not been dispatched, you can still cancel your order.
ARTICLE 6 - PAYMENT The payment of your purchases is made by credit card, transfer or paypal.
ARTICLE 7 - SATISFIED OR REFUNDED You have 14 days from receipt to return the product that does not suit you.
The return costs will then be at your expense.
Returns are to be made to:
Passion 132 31, rue du tilleul 5630 Daussois Belgium
The return must be in their original packaging, complete (accessories, instructions ...) in good condition, and accompanied by a copy of the invoice. Please let us know by e-mail or phone.
Items returned incomplete, damaged or damaged are not accepted.
ARTICLE 8 - PRODUCT COMPLIANCE We undertake to exchange products that are apparently defective, damaged or damaged or do not correspond to your order. In this case, we thank you for agreeing to state it in detail in writing or by e-mail. In the event of missing parts, we will make the request to the supplier and send you the missing parts. In the event of defective products or components, please return the product (s) or components to us so that we can return the replacement components to you. Please contact the company Passion132 to learn about the terms of return.
The shipping costs will be refunded to you on the basis of the price that you will be billed. In any event, you benefit from the provisions of the legal guarantee, in particular those relating to the guarantee against hidden defects.
The provisions of this article do not prevent you from benefiting from the right of withdrawal (satisfied or reimbursed) provided for in article 7.
ARTICLE 9 - REIMBURSEMENT Refunds for products in the cases referred to in Articles 7 and 8 will be made within a period of less than or equal to 30 days after receipt of the products by us.
The refund will be made by crediting your bank account.
ARTICLE 10 - CUSTOMER SERVICE For any information or question, our sales staff are at your disposal:
ARTICLE 11 - INTELLECTUAL PROPERTY All texts, comments, works, illustrations and images reproduced on the site www.passion132.com are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is authorized. Any total or partial reproduction of the www.passion132.com site is strictly prohibited.
ARTICLE 12 - RESPONSIBILITY The products offered comply with the Belgian legislation in force. The responsibility of Passion132 can not be engaged in the event of non-compliance with the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.
Photos are for illustrative purposes. We invite you to refer to the description of each product to know the precise characteristics; and in case of doubt or if you would like additional information, do not hesitate to contact us.
Passion132 is only responsible for the content of the pages it publishes through its site www.passion132.com
In the event of a manifest error between the characteristics of the product and its representation and / or the conditions of sale, Passion132 cannot be held liable.
ARTICLE 13 - APPLICABLE LAW - DISPUTES This contract is subject to Belgian law.
The language of this contract is French.
In the event of a dispute, the Belgian courts will have sole jurisdiction.
ARTICLE 14 - PERSONAL INFORMATION The information and data concerning you are necessary for the management of your order and for our commercial relations. In accordance with the law on the protection of privacy of December 8, 1992, you have the right to access and rectify your personal data. Simply write to us online or by mail at:
Passion 132, 31, rue du tilleul 5630 Daussois Belgium.
Please tell us your name, first name, e-mail, address and if possible your customer reference.